{"id":1544,"date":"2018-07-19T10:34:06","date_gmt":"2018-07-19T01:34:06","guid":{"rendered":"http:\/\/pharus.net\/wp\/?page_id=1544"},"modified":"2026-04-24T20:42:37","modified_gmt":"2026-04-24T11:42:37","slug":"shopping-guide","status":"publish","type":"page","link":"https:\/\/www.pharus.net\/en_US\/shopping-guide\/","title":{"rendered":"Shopping Guide"},"content":{"rendered":"<section class=\"section\" id=\"section_1249232568\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n  <div id=\"page-header-1005339526\" class=\"page-header-wrapper\">\n  <div class=\"page-title light normal-title\">\n\n    \n    <div class=\"page-title-inner container align-center flex-row medium-flex-wrap\" >\n              <div class=\"title-wrapper flex-col text-left medium-text-center\">\n          <h1 class=\"entry-title mb-0\">\n            Shopping Guide          <\/h1>\n        <\/div>\n                    <div class=\"title-content flex-col flex-right text-right medium-text-center\">\n              <\/div>\n    <\/div>\n\n     \n<style>\n#page-header-1005339526 {\n  margin-bottom: 30px;\n}\n<\/style>\n  <\/div>\n    <\/div>\n  \n<div class=\"container section-title-container\" ><h2 class=\"section-title section-title-normal\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >How to Shop<\/span><b aria-hidden=\"true\"><\/b><\/h2><\/div>\n<div class=\"row\"  id=\"row-193917575\">\n\n\t<div id=\"col-1984752980\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h4><span style=\"font-size: 90%;\">1. Add to Your Shopping Cart<\/span><\/h4>\n<p><span style=\"font-size: 90%;\">Choose a category from the menu at the top to browse our products. When you find something to purchase, tap Add to Cart, and it will be placed in your Shopping Cart, showing the product name and total price. You can review your cart contents anytime while shopping using the My Cart menu in the upper right corner. On the Pharus Store site, data is retained for a limited time even for first-time shoppers browsing as a guest, so feel free to select as many items as you wish. From your second visit, or after logging in, your cart contents remain saved until you complete your order.<\/span><\/p>\n<h4><span style=\"font-size: 90%;\">2. Changing Quantities or Removing Items<\/span><\/h4>\n<p><span style=\"font-size: 90%;\">You can change the quantity of items in your order from the \"Shopping Cart\" screen. To remove an item, click the \"\u00d7\" button; to change the quantity, edit the number field and click \"Update Cart.\" Once you've confirmed the details, click \"Proceed to Checkout.\"<\/span><\/p>\n<h4><span style=\"font-size: 90%;\">3. Log In or Create an Account<\/span><\/h4>\n<p><span style=\"font-size: 90%;\">All pages use SSL encryption, so your personal information and credit card details are transmitted securely and will not be exposed to outside parties. If you already have an account, please log in. If this is your first visit, please register by entering your name, address, and other details.<\/span><\/p>\n<h4><span style=\"font-size: 90%;\">4. Enter Billing and Shipping Information<\/span><\/h4>\n<p><span style=\"font-size: 90%;\">After logging in or creating an account, please specify your billing and shipping addresses. If your shipping address differs from your billing address, click \"Ship to a different address\" and register the new address.<\/span><\/p>\n<h4><span style=\"font-size: 90%;\">5. Confirm Shipping Method<\/span><\/h4>\n<p><span style=\"font-size: 90%;\">The shipping cost to your address via Kuroneko Yamato (Yamato Transport) will be displayed here. You can also specify a preferred delivery time or enter any requests in the message field.<\/span><\/p>\n<h4><span style=\"font-size: 90%;\">6. Enter Credit Card Information<\/span><\/h4>\n<p><span style=\"font-size: 90%;\">Please enter your credit card details (3D Secure-enabled cards only). For more information, please see \"Payment Methods\" below.<\/span><\/p>\n<h4><span style=\"font-size: 90%;\">7. Review Your Order<\/span><\/h4>\n<p><span style=\"font-size: 90%;\">Please review all of your order details. If you need to make changes, click \"Change\" under \"Checkout Status\" on the right and update the relevant information. Finally, click the \"Place Order\" button to complete the process.<\/span><\/p>\n<h4><span style=\"font-size: 90%;\">8. Receive Your Order Confirmation Email<\/span><\/h4>\n<p><span style=\"font-size: 90%;\">An order confirmation email will be sent automatically to your email address shortly. It will include your order details and payment information. If you need to make changes, or if you have not received the email within 24 hours, please contact us via the inquiry form.<\/span><\/p>\n<h4><span style=\"font-size: 90%;\">9. Delivery of Your Order<\/span><\/h4>\n<p><span style=\"font-size: 90%;\">Once your order has shipped, we will send you an email with the courier tracking number. We hope you enjoy the wait until your items arrive!<\/span><\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"container section-title-container\" ><h2 class=\"section-title section-title-normal\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >Payment Methods<\/span><b aria-hidden=\"true\"><\/b><\/h2><\/div>\n<div class=\"row\"  id=\"row-420189134\">\n\n\t<div id=\"col-378037014\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h4><span style=\"font-size: 90%;\">Credit Card (fees covered by us)<\/span><\/h4>\n<p><span style=\"font-size: 90%;\">Card payments are processed through Sony Payment Services. VISA, MasterCard, American Express, JCB, Diners Club, and Discover are accepted. Depending on your card issuer, in addition to payment in full the following month, installment payments and bonus lump-sum payments may also be available.<\/span><\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"container section-title-container\" ><h2 class=\"section-title section-title-normal\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >Shipping &amp; Returns<\/span><b aria-hidden=\"true\"><\/b><\/h2><\/div>\n<div class=\"row\"  id=\"row-1428082772\">\n\n\t<div id=\"col-1470033578\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h4><span style=\"font-size: 90%;\">Shipping Days<\/span><\/h4>\n<p><span style=\"font-size: 90%;\">Starting in May 2026, orders will be shipped only on Tuesdays. If Tuesday falls on a public holiday, orders will be shipped the following Wednesday. Depending on when you place your order, it may take up to approximately 6 days before shipment. We appreciate your understanding.<\/span><\/p>\n<h4><span style=\"font-size: 90%;\">Shipping Fees &amp; Free Shipping<\/span><\/h4>\n<p><span style=\"font-size: 90%;\">Orders are shipped from Yamanashi Prefecture. Shipping fees range from \u00a5880 (tax included) to \u00a52,200 (tax included) depending on the destination, though small items within 2cm in thickness are shipped nationwide for a flat rate of \u00a5385 (tax included). Orders totaling \u00a511,000 (tax included) or more qualify for free shipping.<\/span><\/p>\n<h4><span style=\"font-size: 90%;\">Delivery Time &amp; Date Options<\/span><\/h4>\n<p><span style=\"font-size: 90%;\">Kuroneko Yamato (Yamato Transport): You may choose a delivery time slot from the following options.<br \/>(1) Morning (2) 2:00 PM to 4:00 PM (3) 4:00 PM to 6:00 PM (4) 6:00 PM to 8:00 PM (5) 7:00 PM to 9:00 PM<br \/>Since shipping takes place only on Tuesdays, you may specify a preferred delivery date on or after that week's shipping day (Tuesday).<\/span><\/p>\n<h4><span style=\"font-size: 90%;\">Tracking Your Shipment<\/span><\/h4>\n<p><span style=\"font-size: 90%;\">You can check your shipment status in real time using the tracking link provided in the shipping confirmation email.<\/span><\/p>\n<h4><span style=\"font-size: 90%;\">Returns &amp; Exchanges<\/span><\/h4>\n<p><span style=\"font-size: 90%;\">Please be sure to check the contents of your order as soon as it arrives. While we take the utmost care with product quality and delivery, in the unlikely event of an incorrect item or incorrect quantity, we will address it promptly \u2014 please contact us via the inquiry form. If an item is damaged during shipping, please notify us and also contact Kuroneko Yamato (Yamato Transport) using the contact information on your shipping slip, quoting the tracking number, to report the damage. The damage claim process will proceed based on your report.<br \/>In the case of an initial defect, please contact us within 7 days of receiving your order. After discussing the issue with you, if it can be resolved with a simple parts replacement, we will send the replacement part; if repair on our end is required, we will ask you to return the item for repair or exchange.<br \/><\/span><span style=\"font-size: 90%;\">For returns or exchanges made for the customer's own convenience, return shipping (actual cost) and re-shipping (actual cost) will be charged to the customer. Please note that returns and exchanges cannot be accepted in the following cases:<br \/>\u30fb For items other than those with a malfunction, if the item has been opened (even partially) or used.<br \/>\u30fb If scratches, damage, or soiling occur after delivery due to the customer's responsibility.<br \/>\u30fb If more than 7 days have passed after delivery without contacting us.<\/span><\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1249232568 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-1544","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u30b7\u30e7\u30c3\u30d4\u30f3\u30b0\u30ac\u30a4\u30c9 - 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